Your cancellation email will state the reason your order has been cancelled.
If you are still within our despatch window, we kindly ask you to be patient whilst we despatch your order.
If not, and it has been atleast 3 days after the expected delivery, please contact us by clicking here.
A working day is classed as Monday to Friday where there is no public holiday.
Please check your “Junk”, “Spam” or “Miscellaneous” folder in your emails. If you can still not find it, please contact us by clicking here.
For large orders we may split them over two packages.
If an item is missing, please contact customer support with your order number and missing item by clicking here.
